FREQUENTLY ASKED QUESTIONS
  1. Is there a minimum duration of time required for a rental?
  2. Is there a minimum amount of equipment that must be rented at once?
  3. Who is responsible for fueling, checking daily fluids, and daily greasing of the rental equipment?
  4. Is transportation provided / how does this get decided?
  5. Can operators be provided with rental equipment?
  6. Can TGI equipment meet emission mitigation requirements?
  7. Are there any boundaries or distance for which the equipment can be rented out?
  8. Does any of the rental equipment have GPS capabilities?
  9. How are equipment rates determined?
  10. What happens in the case of rain or weather delays?
  11. Who pays for damage done to the equipment?
  12. What are the requirements regarding insurance for renting the equipment
  13. Who takes care of services and oil changes for the equipment?
  14. Who is responsible for the ground engagement wear items; cutting edges, ripper shanks, and bucket teeth?
  15. Can the equipment be used in mines and/or quarries?
  16. Do the jobsite conditions make a difference in the rental?
  17. Who pays for tire wear and damages?
  18. What types of attachments are available for the equipment?
  19. If the equipment goes down on the job, could a replacement be provided?
  20. Are spares available to be placed on the job?
  21. How is usage of the equipment tracked and billed?
  22. Could an on-site mechanic be supplied?
  23. What is the expected cost of equipment transportation?
  24. What is the destination for the return transport of a rental?



01. Is there a minimum duration of time required for a rental?

A. No, the length of the rental will only affect the cost of the equipment.

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02. Is there a minimum amount of equipment that must be rented at once?

A. No, any amount of equipment can be rented at one time.

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03. Who is responsible for fueling, checking daily fluids, and daily greasing of the rental equipment?

A. The renter is responsible for these, unless a mechanic has been discussed and priced in to be on site.

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04. Is transportation provided/ how does this get decided?

A. Transportation can be provided at a cost or the renter may provide their own transportation of the equipment depending on what is decided in each individual rental agreement. Equipment such as dozers and large excavators, the renter would also be responsible for any disassembly and reassembly as needed when transporting these certain pieces of equipment.

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05. Can operators be provided with rental equipment?

A. Yes, preferably on the renters payroll.

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06. Can TGI equipment meet emission mitigation requirements?

A. In most cases yes. TGI has equipment ranging from Tier 1 to Tier 3, and we can supply information and work with our customers to meet job requirements.

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07. Are there any boundaries or distance for which the equipment can be rented out?

A. No, the equipment can be rented at any location.

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08. Does any of the rental equipment have GPS capabilities?

A. Yes, some equipment has GPS capabilities and can be set up with GPS for an additional charge.

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09. How are equipment rates determined?

A. Rates are based on length of rental, type of equipment, options and attachments, type of materials and more. Each rate is tailored specifically to the customer.

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10. What happens in the case of rain or weather delays?

A. Terms can be set to allow for rain or weather delays, depending on each individual agreement.

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11. Who pays for damage done to the equipment?

A. The renter is responsible for damage caused by job site occurrences. TGI is responsible for equipment malfunctions not related to a job site occurrence.

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12. What are the requirements regarding insurance for renting the equipment?

The requirements as stated in TGI rental agreement are as follows:

A. Introduction. Without in any way limiting Customer's obligations, Customer of this Rental Contract will obtain and maintain in effect, at all times during the entire term of rental contract the types and amounts of Insurance described in this Section.

B. Commercial General Liability. Customer will obtain and maintain commercial general liability insurance in an amount at least equal to Five Million Dollars ($5,000,000) each occurrence, Five Million Dollars ($5,000,000) Products/Completed Operations Aggregate and Five Million Dollars ($5,000,000) in the annual aggregate of available coverage. Each commercial general liability policy required to be maintained pursuant to this Section will be written on an occurrence basis and will include coverage for premises/operations, explosion, collapse and underground hazard, broad form contractual, products/completed operations, independent contractors, broad form property damage and personal injury. Such insurance will not contain any exclusion for commercial work or cross liability.

C. Physical Damage. Customer agrees to maintain and carry, at its sole cost, adequate physical damage for the full replacement cost of the Equipment, including all risks of loss or damage covered by the standard extended coverage endorsement, to cover any damage arising from the handling, transportation, maintenance, operation, possession or use of the Equipment during the entire Rental Period. Customer shall supply to TGI proof of such insurance by Certificate of Insurance clearly setting forth the coverage for the Equipment and naming TGI as loss payee and additional insured; such insurance and evidence thereof to be in amounts and form satisfactory to TGI.

D. Deductible/Self-Insured Retention Limitations. In no event will the deductible or self-insured retention for any of the insurance policies required to be maintained by Customer pursuant to this Section exceed Five Thousand Dollars ($5,000).

E. Erosion of Coverage. In the event that the coverage limit under any insurance policy maintained by Customer pursuant to this Section is eroded below the applicable limit of liability required under this Section, Customer will notify TGI promptly in writing of the amount by which the coverage limit has been eroded and will take all reasonable actions required to reinstate the coverage limit to at least the applicable limit of liability required under this Section.

F. Insurer Requirements. Each insurance policy Customer is required to maintain pursuant to this Section will be underwritten by an insurance company authorized to conduct business in California and having a rating of not less than A-X in A.M. Best's Insurance Guide or otherwise acceptable to TGI.

G. No Limitation of Liability. Customer acknowledges and agrees that the limits of liability provided in the insurance policies maintained by Customer pursuant to this Section will in no event be considered as limiting the liability of Customer.

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13. Who takes care of services and oil changes for the equipment?

A. TGI takes care of the services and oil changes on the equipment, unless other arrangements are made with the renter.

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14. Who is responsible for the ground engagement wear items; cutting edges, ripper shanks, and bucket teeth?

A. The renter is responsible for the replacement or repair of all ground engagement, which must be done before causing any equipment damage.

B. The renter is responsible for replacement of all damaged ripper tips, broken shanks, and worn or broken bucket teeth.

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15. Can the equipment be used in mines and/or quarries?

A. TGI equipment can be used in mines and quarry environments where there are stringent MSHA requirements.

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16. Do the jobsite conditions make a difference in the rental?

A. Yes, job site conditions and materials are a part of the criteria that determine rental rates.

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17. Who pays for tire wear and damages?

A. Our agreement has an allowance for tire wear per usage (typically 1/32" per 100 hours of use). The renter pays for excessive tire wear and all damages caused by jobsite conditions and occurrences.

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18. What types of attachments are available for the equipment?

A. Attachments vary with the type of equipment; i.e. slope boards for Dozers and hammers for excavators.

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19. If the equipment goes down on the job, could a replacement be provided?

A. Yes.

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20. Are spares available to be placed on the job?

A. Yes, in most cases. As long as the renter is willing to pay the move-in and move out of the equipment (depending on equipment availability).

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21. How is usage of the equipment tracked and billed?

A. Usage of the equipment is tracked by the hour meter on each piece of equipment and billed hourly. The meter is checked by TGI mechanics and then reported bi-monthly for billing.

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22. Could an on-site mechanic be supplied?

A. Yes, the amount and type of equipment will determine whether or not the customer will pay for the mechanic. Also, an on-site mechanic can be termed and agreed upon for a price for projects with fewer pieces of equipment if desired by the renter.

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23. What is the expected cost of equipment transportation?

A. All of the equipment is not in one location so the transportation costs will depend on the current location of the equipment and the job location.

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24. What is the destination for the return transport of a rental?

A. Each rental agreement will be different, but typically the machine is returned to either the location it came from or to one of our storage yards.

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